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Posts Tagged ‘TOS’

Reading a Casino’s Terms of Service

Wednesday, December 15th, 2010

If you are looking for a new online casino then most likely you have been bombarded with various casinos that believe they are the perfect one for you. They are going to showcase their best deals and games in the hopes that you bite. Of course they aren’t going to showcase the terms and conditions. You have to read those yourself. Remember that when you sign up at a new casino you are entering a contract with it. That is common in the world of business. Consider that when you go to a website, you are going to see the Terms of Service too. These normally state that using the website is a formal agreement to follow all of their rules. If you don’t, then you negate your rights at that casino. The same is true of an online casino so be sure you at least skim the TOS. You don’t have to read every word, but you should at minimum know the payout structure the casino has to offer and the terms of the bonuses. You could see a great bonus, but sometimes casinos work with that bonus and stretch the total out over a long period of time. If you don’t read the terms and conditions you aren’t going to know what is happening when you don’t see the total amount deposited to your account, it is going to be cause for major concern.

If you do see a casino you are interested in, then be sure to do some initial research. You have to be sure that the casino you are working with is secure and going to offer you exactly what you were hoping for. Casino games are the most diverse in the market now, but they are attached to bonuses that make games even more fun. Take advantage of these bonuses, but protect yourself from the fine print. Remember that a lot of casinos build special terms into bonuses so that the odds are more in their favor. You want to educate yourself so that you can protect your own interests when it comes to starting up at a new casino.

What is ‘Breach of Contract’ in Gaming

Wednesday, December 15th, 2010

When you go to a new casino you always should do some type of research. You don’t have to read every word of the Terms of Service, but you should know the basics on how this particular casino manages. You want to know what the bonuses are, how they payout and what you can do if you need help. You should let this became automatic—you want to know what is going to happen with your money, after all! If you are following online gambling news, most likely you have seen a few instances where gamblers did not receive their payouts on the schedule they had hoped. Why is this? The only viable reason to not paying out a gamer is if the gamer him or herself voided the contract due to some sort of breech. For example, recently there was a surge in underage wagering at land based casinos. One eighteen-year old boy played for about twenty minutes until he won the big jackpot. Rather than running, he stayed and boldly tried to collect his payout. The casino of course turned him away, but their reason was because he played in the first place and shouldn’t have. He was underage and that alone makes him ineligible for a win of any kind should he get lucky.

The only viable reason a casino will turn you down for a win is if you breach their contract in some way. When you are wagering at an online casino or at a land based casino remember that you are entering into a contract with the casino. Though you don’t sign anything, you should note that all casinos have some check. You might see a sign at a land based casino that says clearly if you opt to wager on the games in that facility, then you are agreeing to abide by their rules. If you don’t, then you disqualify yourself from any kind of payout in the future. Casinos have ways to protect themselves. They know how to build air-tight contracts with the customers. Your responsibility as a gamer is to protect your own interest. You should make sure that you find a casino that has a clear and transparent TOS to ready. Again—you don’t have to read every word of it, but you should know what the payout procedures are and what your requirements are too.

Researching a New Online Casino

Tuesday, November 30th, 2010

In the world of internet gambling there are hundreds of qualified and trustworthy casinos. Just do a quick Google search and you are going to find a long list of casinos that would love to take your money and offer you the best gaming they have to offer. The thing to remember about online casinos though is that not all are created alike. There are some that are going to far reach your expectations. They have great games, fantastic bonuses, outstanding customer service, awesome layouts and ease of use. They are the “full package” websites that take the top spots in terms of the best casinos around…and then there are the others. Yes—though the market is highly evolved there are still some casinos that don’t hold up with the rest. It isn’t that easy to ignore them. Most seasoned gamers are going to notice problems right from the beginning and steer clear of the websites. If you are newer to the online market though, you may not know what to look for.

The first thing you want to do when looking at a new casino is read the Terms of Service. You don’t have to read it word for word—or understand every sentence—but you should look through it and at least do some critical thinking. Does the wording seem vague? Does the payout procedure seem padded with added time for them to deliver your wins? Does the casino offer top of the line security and encryption? These are all things you should check out with a new on line casino. Next, take a look at the customer service/help page. You want to make sure the casino has a toll-free 800 number that is available 7-days a week and 24-hours a day. The casino also should have an email and promise to get back to you with any questions within 24 hours. Finally, a lot of newer casinos are implementing a live instant chat tool. This is where you can click a button and immediately be connected with customer service. You want to make sure that all of these options are available. Finally, you want to check the games and make sure that they are your favorites and the ones you want to play. It is not hard to find a good casino these days, but you still have to do some checking to make sure you picked the right one.

Read Terms of Service Before Signing Up with Casinos

Sunday, October 24th, 2010

Looking for a good online casino is a process. There are hundreds of options out there and some are better than others. In any world of competition you are going to find the stand-outs and the average casinos. You want to be sure that the next time you pick a casino you have time to make a good decision. One of the most overlooked elements of picking an online casino is checking its customer service department. This is logical. When you sign up at a casino these days normally the process is automatic. It won’t take a lot of brainwork as the casino takes your information. All you have to do is fill in various fields and then let the casino know what your funding account is to start playing. Once you do that, you can jump right in. rarely do new gamers go to the casino’s customer service page and even read it, much less check what they have to do to should they need help. This is a mistake. Let’s say you win something but notice that your winnings aren’t deposited to your account. You refresh the page, and you wait for five minutes. You go get coffee to waste some extra time. To no avail, when you return your winnings still aren’t credited. You scan the Terms of Service to see how the casino pays out and note that there aren’t any wait periods noted. So what do you do? Normally, a player goes to the customer service page and figures out how they want to contact the company. Let’s say you do that, and notice its customer service department hours are from 6am to 6pm. The problem is that you are gaming at 7pm. If the casino has no other options then you have to just wait.

This problem could have been avoided if you had checked the casino’s customer service hours prior to signing up. Most good casinos have numerous ways to contact their help desk if needed and those services are offered round the clock. Casinos today have a 24-hour toll-free number for contact, but also an email for less timely matters and some casinos are beginning to offer the live chat option where you can click a button and speak to someone immediately in a “chat” format. Make sure your casino has these options so that if you have any problems, you are going to have solutions as quickly as possible.

Be Careful When Playing at a New Casino

Tuesday, October 5th, 2010

In the world of casino gambling there are good bonuses and bad bonuses. That may seem contradictory but not all bonuses are going to benefit you the same way. A bonus is some payback a casino builds to benefit its players. There are cashback bonuses, welcome bonuses, VIP bonuses and reload bonuses. They sound great when they are promoted. We have all seen them—you go to a casino website and on the homepage is a flashing banner promoting their latest bonuses. You may also see them as paid for to advertise on casino-related websites and forums. Be sure that you check with these, but then do some research. For example, some casinos offer great bonuses, but to get them you have to meet a specific wage requirement. This is the biggest tool that casinos use. They want to attract you with bonuses, but then they increase the wager requirement to an outrageous amount. That way, though they offer a bonus, you won’t really get a return in the end because you paid so much. For example, if you get a 10% cashback bonus when you wager $1,500, how much of a benefit is that really? If you lose that entire $1,500, you get $150 back. Looking at the big picture though, you lost $1,350 and that is how much the casino benefited.

Normally it is the poorer casino websites that use the above tactic. They have limited budgets so they use underground tactics to keep running. Not that these tactics are illegal—they aren’t. A casino can’t help it if the customer is new or inexperienced and doesn’t read the terms to understand the agreement. As long as they put it in writing what the agreement is, it’s up to the player to take the necessary precautions from that point on. If you are a new gamer, then always be sure to read the TOS and understand what is happening with bonuses. Be aware of some casinos that offer seemingly great bonuses, but then have outrageous wager requirements. This is a sure fire tool to keep novice gamers coming in due to the attractiveness of the bonus. Never be dazzled by them though. Do your research. Remember that in shopping and gambling, if the deal seems too good to be true, it probably is.

Always Read the Terms of Service- Part 2

Tuesday, October 5th, 2010

Another thing you have to watch for is how a casino is going to manage its other bonuses. Not that they won’t benefit you, but you have to know what the details are on getting to them. For example, a good VIP bonus is great but if you have to wager to a certain amount you have to keep that in mind. Let’s say the casino offers 1 point for every $10 you wager. When you reach 100 points, you move up in level. You have to make sure that you are ready to commit to the casino to reach 100 points. This is why when you wager, you have to read the terms of service and make sure you can reach the qualification rigors. Another thing to look at is the gaming quality. You want to make sure that there are enough games of your style of preference to keep you busy until you get the return. If you love slots gaming that shouldn’t be a problem—there are enough slots games out there to make it worth your while. Most casinos know how lucrative slots are and they make a huge range of them available for their customers. On the other hand, if your game of preference is Keno, you may have a more difficult time finding casinos that offer it, and making enough points to move up in levels. Make sure you know what games you like and then find bonuses that benefit you for them.

The TOS is the contract you agree to with a casino. You have to make sure you read and understand the terms the casino is playing out. If you want to wager, then make sure that there is a sure-fire benefit for you in gaming. You want to make sure that you can benefit for the amount of gaming and type of gaming you prefer. There are a lot of gaming choices out there so be sure you know which you like the most. Find bonuses and specials that benefit you the most. The best thing about today’s gambling world is that there are enough gambling choices out there for everyone to find a true benefit. You may have to do a search if you like an obscure game, but that doesn’t mean you can’t find something that improves your gaming experience.

Always Read the Terms of Service- Part 1

Tuesday, October 5th, 2010

If you find a new casino then you should always get into the habit of checking the TOS, or Terms of Service. Not that you have to read every word, but you should understand the basics of what the casino’s procedures are. Namely the most important topic in the TOS are how the casino pays out and how the bonuses work. It’s no coincidence that both involve your bankroll. Remember that next to online security, your bankroll is important. You want to do all you can to protect it continuously as you wager. A casino is well protected themselves; their operators know how to build specials and promotions that still bring them in a good return. No matter what, “the House always wins” is still applicable. Every good casino knows full well how to protect its revenue. That’s why you need to know how to protect yours.

One of the surest ways to protect your bankroll is to watch the bonus structures. You want to make sure that the bonuses are truly a benefit. For example, consider the match-bonus. Most casinos offer a match bonus when you first sign up. Let’s say they say “We offer a 100% match bonus of up to $1,000.” That means if you deposit $500, the casino will increase your account to $1,000 to wager with. Casinos play with the rules though. Let’s say you read the TOS. It may say that you get the bonus, but only after you wager $1,000. That means that you still get the bonus, but not right away. You may have to commit to wagering with the casino for a certain amount of time, or up to a certain amount before you actually get to take advantage of the bonus. The only way it benefits you is to stay at the casino for a long period of time. If you planned on just trying it, then this bonus isn’t as lucrative as you may have hoped. Always read the TOS and make sure that the bonuses and payouts truly benefit you. The fine print is what can turn things around into the casino’s favor.

Part two coming next.